Privacy Policy

Last updated: 12 April 2026 Deutsche Version

This is a non-binding English translation provided for your convenience. The legally binding version is the German privacy policy.

The WrkLst website and the service of the same name are provided by WL Artworld Solutions GmbH, Weydingerstraße 6, 10178 Berlin, Germany. Detailed information about the company and contact details can be found in the imprint of the website: https://wrklst.art/imprint/
The protection of your privacy is very important to us. Below, we inform you in detail about how we handle your data.

This privacy policy applies to the website wrklst.art, the WrkLst service, and the peripheral services operated by WL Artworld Solutions GmbH itself (Cal.com, Chatwoot).

1. Privacy at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website or use the WrkLst service. Personal data is any data by which you can be personally identified. For detailed information on data protection, please refer to our privacy policy set out below this text.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the section „Information on the Controller“ in this privacy policy.

How do we collect your data?

Your data is collected, on the one hand, by you providing it to us. This may, for example, be data you enter into a contact form.

Other data is collected automatically or with your consent when you visit the website, by means of our IT systems. This is primarily technical data (e.g. internet browser, operating system, or time the page was accessed). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Part of the data is collected to ensure the error-free provision of the website and the service. Other data may be used to analyze your user behavior. Insofar as contracts can be concluded or initiated via the website, the transmitted data is also processed for contract offers, orders, or other order-related inquiries.

What rights do you have regarding your data?

You have the right at any time to receive information free of charge about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. In addition, under certain circumstances, you have the right to request the restriction of the processing of your personal data. Furthermore, you have a right to lodge a complaint with the competent supervisory authority.

You can contact us at any time regarding this and other questions on the subject of data protection.

Analysis Tools and Third-Party Tools

When you visit this website, your browsing behavior may be statistically analyzed. This is done primarily with so-called analysis programs. Detailed information about these analysis programs can be found in the privacy policy below.

2. Hosting and Content Delivery Networks (CDN)

We host the content of our website and our service with the following provider:

Hetzner

The provider is Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen (hereinafter „Hetzner“). For details, please see Hetzner’s privacy policy: https://www.hetzner.com/de/legal/privacy-policy/.

The use of Hetzner is based on Art. 6(1)(f) GDPR. We have a legitimate interest in the most reliable presentation of our website and provision of our service. Where corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG (German Telecommunications Digital Services Data Protection Act), insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

Data Processing Agreement

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract required by data protection law that ensures the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

Cloudflare

We use the service „Cloudflare“. The provider is Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA (hereinafter „Cloudflare“).

Cloudflare offers a globally distributed content delivery network with DNS. Technically, the transfer of information between your browser and our website is routed through Cloudflare’s network. This enables Cloudflare to analyze the data traffic between your browser and our website and to act as a filter between our servers and potentially malicious traffic from the internet. In doing so, Cloudflare may also use cookies or other technologies to recognize internet users, which, however, are used solely for the purpose described here.

The use of Cloudflare is based on our legitimate interest in providing our web offering as error-free and securely as possible (Art. 6(1)(f) GDPR).

Data transfer to the USA is based on the European Commission’s Standard Contractual Clauses. You can find details and further information on security and data protection at Cloudflare here: https://www.cloudflare.com/privacypolicy/.

The company is certified under the „EU-US Data Privacy Framework“ (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. You can obtain further information from the provider at the following link: https://www.dataprivacyframework.gov/participant/5666.

Data Processing Agreement

3. General Information and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website or the WrkLst service, various personal data is collected. Personal data is data by which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We point out that data transmission over the internet (e.g. when communicating by email) can have security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information on the Controller

The controller responsible for data processing on this website is:

WL Artworld Solutions GmbH
Weydingerstr. 6
10178 Berlin
Germany

Phone: +49 (0)30-12086092
Email: info@wrklst.art

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).

Storage Period

Unless a more specific storage period has been stated within this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, deletion takes place after these reasons no longer apply.

General Information on the Legal Bases for Data Processing on This Website

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR, where special categories of data pursuant to Art. 9(1) GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, data processing is also based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or to access to information on your device (e.g. via device fingerprinting), the data processing is additionally based on Section 25(1) TDDDG. Consent can be revoked at any time. If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data where it is necessary for compliance with a legal obligation, on the basis of Art. 6(1)(c) GDPR. Data processing may also be carried out on the basis of our legitimate interest pursuant to Art. 6(1)(f) GDPR. Information on the legal bases relevant in each individual case is provided in the following paragraphs of this privacy policy.

Recipients of Personal Data

As part of our business activities, we work with various external parties. In some cases, this also requires the transfer of personal data to these external parties. We only pass on personal data to external parties if this is necessary in the context of the performance of a contract, if we are legally obliged to do so (e.g. passing on data to tax authorities), if we have a legitimate interest pursuant to Art. 6(1)(f) GDPR in passing it on, or if another legal basis permits the data transfer. When using processors, we pass on the personal data of our customers only on the basis of a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR)

IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING SERVES TO ASSERT, EXERCISE, OR DEFEND LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21(2) GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of breaches of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or the place of the alleged infringement. This right to lodge a complaint is without prejudice to any other administrative or judicial remedy.

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done where it is technically feasible.

Information, Correction, and Deletion

Within the framework of the applicable statutory provisions, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of the data processing and, if applicable, a right to correction or deletion of this data. You can contact us at any time regarding this and other questions on the subject of personal data.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases:

If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
If you have lodged an objection pursuant to Art. 21(1) GDPR, a balancing of your interests and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data may – apart from being stored – only be processed with your consent or for the assertion, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.

SSL/TLS Encryption

For security reasons and to protect the transmission of confidential content, this site uses SSL/TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from „http://“ to „https://“ and by the lock symbol in your browser line. When SSL/TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Objection to Advertising Emails

The use of contact data published within the framework of the imprint obligation to send advertising and information materials not expressly requested is hereby objected to. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example through spam emails.

4. Data Collection on This Website

Cookies

Our web pages use so-called „cookies“. Cookies are small data packets and do not cause any damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted after the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or until they are automatically deleted by your web browser.

Cookies may originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g. cookies for processing payment services).

Cookies have various functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g. maintaining login sessions). Other cookies may be used to analyze user behavior.

Cookies that are necessary to carry out the electronic communication process, to provide certain functions you have requested, or to optimize the website (necessary cookies) are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in the storage of necessary cookies for the technically error-free and optimized provision of its services. Where consent to the storage of cookies and comparable recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Art. 6(1)(a) GDPR and Section 25(1) TDDDG); consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.

Consent with Borlabs Cookie

Our website uses the consent technology of Borlabs Cookie to obtain your consent to the storage of certain cookies in your browser or to the use of certain technologies, and to document this in a data-protection-compliant manner. The provider of this technology is Borlabs GmbH, Hamburger Str. 11, 22083 Hamburg (hereinafter „Borlabs“).

When you enter our website, a Borlabs cookie is stored in your browser, in which the consents you have given or the revocation of these consents are stored. This data is not passed on to the provider of Borlabs Cookie.

The collected data is stored until you request us to delete it, or until you delete the Borlabs cookie yourself, or until the purpose for data storage no longer applies. Mandatory statutory retention periods remain unaffected. Details on the data processing of Borlabs Cookie can be found at https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/.

The Borlabs cookie consent technology is used to obtain the legally required consents for the use of cookies. The legal basis for this is Art. 6(1)(c) GDPR.

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

browser type and browser version
operating system used
referrer URL
host name of the accessing computer
time of the server request
IP address

This data is not merged with other data sources.

This data is collected on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – for this purpose, the server log files must be collected.

Contact Form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

This data is processed on the basis of Art. 6(1)(b) GDPR, insofar as your inquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) where this has been requested; consent can be revoked at any time.

The data you enter in the contact form remains with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after your inquiry has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Email Delivery via Mailgun

All transactional emails sent via our website and our services (e.g. contact form confirmations, appointment confirmations via Cal.com, as well as notifications and reminders from WrkLst) are sent via the Mailgun service. The provider is Mailgun Technologies, Inc., 548 Market St., PMB 43099, San Francisco, CA 94104, USA. We use exclusively Mailgun’s EU server region; the data is processed within the European Union and is not transferred to third countries. Privacy policy: https://www.mailgun.com/privacy.

The use of Mailgun is based on Art. 6(1)(f) GDPR. We have a legitimate interest in reliable and secure email delivery. Where corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR; consent can be revoked at any time.

Data Processing Agreement

Registration on This Website

You can register on this website to use additional functions on the site. We use the data entered for this purpose only for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will refuse the registration.

For important changes, for example to the scope of the offer or in the case of technically necessary changes, we use the email address provided during registration to inform you in this way.

The data entered during registration is processed for the purpose of carrying out the user relationship established by the registration and, if applicable, for the initiation of further contracts (Art. 6(1)(b) GDPR).

The data collected during registration is stored by us as long as you are registered on this website and is subsequently deleted. Statutory retention periods remain unaffected.

5. Analysis Tools

Matomo

This website uses the open-source web analytics service Matomo.

With the help of Matomo, we are able to collect and analyze data about the use of our website by website visitors. This enables us, among other things, to find out when which page views were made and from which region they originate. We also collect various log files (e.g. IP address, referrer, browsers and operating systems used) and can measure whether our website visitors carry out certain actions (e.g. clicks, etc.).

The use of this analysis tool is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize its web offering. Where corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

IP Anonymization

For the analysis with Matomo, we use IP anonymization. Your IP address is shortened before the analysis so that it can no longer be clearly attributed to you.

Cookieless Analysis

We have configured Matomo so that Matomo does not store any cookies in your browser.

Hosting

We host Matomo exclusively on our own servers, so that all analysis data remains with us and is not passed on.

6. Newsletter

Newsletter Data

If you would like to receive the newsletter offered on the website, we require an email address from you as well as information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. No further data is collected, or only on a voluntary basis. We use the service described below to handle the newsletter.

Mailchimp

This website uses the services of Mailchimp to send newsletters. The provider is Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA. Note: Mailchimp is additionally offered as an optional integration in the WrkLst service for synchronizing contacts; this function is described separately in Section 10 of this privacy policy.

Mailchimp is a service that can be used, among other things, to organize and analyze the sending of newsletters. If you enter data for the purpose of receiving the newsletter (e.g. email address), it is stored on Mailchimp’s servers in the USA.

With the help of Mailchimp, we can analyze our newsletter campaigns. When you open an email sent with Mailchimp, a file contained in the email (a so-called web beacon) connects to Mailchimp’s servers in the USA. In this way, it can be determined whether a newsletter message has been opened and which links, if any, were clicked. In addition, technical information is collected (e.g. time of access, IP address, browser type, and operating system). This information cannot be attributed to the respective newsletter recipient. It serves exclusively the statistical analysis of newsletter campaigns. The results of these analyses can be used to better tailor future newsletters to the interests of the recipients.

If you do not want any analysis by Mailchimp, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in every newsletter message.

Data processing is based on your consent (Art. 6(1)(a) GDPR). You can revoke this consent at any time by unsubscribing from the newsletter. The lawfulness of the data processing operations already carried out remains unaffected by the revocation.

The data you have deposited with us for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter with us or the newsletter service provider, and will be deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data stored by us for other purposes remains unaffected.

Data transfer to the USA is based on the European Commission’s Standard Contractual Clauses. You can find details here: https://mailchimp.com/eu-us-data-transfer-statement/ and https://mailchimp.com/legal/data-processing-addendum/#Annex_C_-_Standard_Contractual_Clauses.

After you unsubscribe from the newsletter distribution list, your email address may be stored by us or the newsletter service provider in a blacklist, insofar as this is necessary to prevent future mailings. The data from the blacklist is used only for this purpose and is not merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). Storage in the blacklist is not limited in time. You may object to the storage if your interests outweigh our legitimate interest.

For more information, please see Mailchimp’s data protection provisions at: https://mailchimp.com/legal/terms/.

The company is certified under the „EU-US Data Privacy Framework“ (DPF). You can obtain further information from the provider at the following link: https://www.dataprivacyframework.gov/participant/7693.

Data Processing Agreement

7. Plugins and Tools

Google Fonts (Local Hosting)

This site uses so-called Google Fonts, provided by Google, for the uniform display of fonts. The Google Fonts are installed locally. No connection to Google’s servers takes place in the process.

For more information on Google Fonts, please see https://developers.google.com/fonts/faq and Google’s privacy policy: https://policies.google.com/privacy?hl=en.

Laravel Nightwatch

We use Laravel Nightwatch to monitor the application performance and availability of the WrkLst service. The provider is Laravel Holdings Inc., 60 Broad Street, 24th Floor #1559, New York, NY 10004, USA (hereinafter „Nightwatch“). Nightwatch collects technical operating data such as response times, error logs, and system metrics in order to ensure a stable and reliable provision of the service. Personal data of users is processed only to the extent that it is contained in application logs (e.g. anonymized IP addresses).

The use of Laravel Nightwatch is based on Art. 6(1)(f) GDPR. We have a legitimate interest in the technically stable and error-free provision of our service. Data transfer to the USA is based on the European Commission’s Standard Contractual Clauses. For further information, please see Laravel’s privacy policy at: https://laravel.com/legal/privacy.

Data Processing Agreement

Sentry

We use Sentry to detect, log, and analyze application errors in the WrkLst service. The provider is Functional Software, Inc. d/b/a Sentry, 45 Fremont Street, 8th Floor, San Francisco, CA 94105, USA (hereinafter „Sentry“). Sentry collects technical error messages including stack traces as well as technical context data arising in this connection (e.g. browser type, operating system, anonymized IP address) in order to identify and fix errors in the operation of the service.

The use of Sentry is based on Art. 6(1)(f) GDPR. We have a legitimate interest in the rapid detection and correction of errors to ensure stable service operation. Data transfer to the USA is based on the European Commission’s Standard Contractual Clauses. The company is certified under the „EU-US Data Privacy Framework“ (DPF). For further information, please see Sentry’s privacy policy at: https://sentry.io/privacy/.

Data Processing Agreement

8. eCommerce and Payment Providers

Processing of Customer and Contract Data

We collect, process, and use personal customer and contract data for the establishment, content design, and amendment of our contractual relationships. We collect, process, and use personal data on the use of this service (usage data) only insofar as this is necessary to enable the user to use the service or to bill for it. The legal basis for this is Art. 6(1)(b) GDPR.

The collected customer data is deleted after completion of the order or termination of the business relationship and expiry of any existing statutory retention periods. Statutory retention periods remain unaffected.

Payment Services

We integrate the payment service Stripe on our website. When you make a purchase with us, your payment data is processed by the payment service provider for the purpose of payment processing. WrkLst does not receive or store any raw payment instrument data. The contractual and data protection provisions of Stripe apply to these transactions. The use of the payment service provider is based on Art. 6(1)(b) GDPR (contract performance) as well as in the interest of a payment process that is as smooth, convenient, and secure as possible (Art. 6(1)(f) GDPR).

Stripe

The provider for customers within the EU is Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter „Stripe“).

Via Stripe, we support all payment methods suitable for recurring subscription payments, in particular credit card (Visa, Mastercard, etc.) as well as SEPA direct debit mandate. When paying by SEPA direct debit, you issue a SEPA direct debit mandate; Stripe processes your bank details (IBAN) and the mandate data in accordance with the statutory requirements. The available payment methods may vary depending on the country and account currency.

Data transfer to the USA is based on the European Commission’s Standard Contractual Clauses. You can read details in Stripe’s privacy policy: https://stripe.com/privacy.

9. Infomaniak kSuite

For various internal and communication purposes, we use services of Infomaniak Network AG, Rue Eugène Marziano 25, 1227 Les Acacias, Switzerland (hereinafter „Infomaniak“). Switzerland has an adequacy decision from the European Commission; a data transfer to Switzerland is therefore permissible under data protection law without separate guarantees. Infomaniak’s privacy policy: https://www.infomaniak.com/en/legal/privacy-policy.

kMeet (Video Conferences)

For communication with our customers, we use kMeet, Infomaniak’s video conferencing service. kMeet is an open-source solution based on Jitsi Meet. All data associated with the communication process is processed exclusively on servers within the European Union.

The conference tools collect all data that you provide for use (email address and/or telephone number). Furthermore, the duration of the conference, the start and end of participation, and other metadata are processed. In addition, the provider processes all technical data required to handle the online communication (in particular IP addresses, device type, operating system type and version, browser type, and type of connection).

The use is based on Art. 6(1)(b) GDPR (communication with contractual partners) as well as Art. 6(1)(f) GDPR (legitimate interest in efficient communication).

kDrive (File Storage and Exchange)

For internal storage and the exchange of documents and files, we use kDrive from Infomaniak. Where files are exchanged via kDrive in the context of customer contact, the exchanged documents and the contact details of the persons involved are stored on Infomaniak’s servers.

Processing is based on Art. 6(1)(b) GDPR (contract performance) as well as Art. 6(1)(f) GDPR (legitimate interest in secure and efficient file transfer).

Email (kSuite / Infomaniak Mail)

Our business email infrastructure is operated via Infomaniak. When you contact us by email or are contacted by us by email, the messages exchanged, including the personal data they contain (e.g. name, email address, message content), are stored and processed on Infomaniak’s servers.

Processing is based on Art. 6(1)(b) GDPR (contract performance or pre-contractual measures) as well as Art. 6(1)(f) GDPR (legitimate interest in reliable business communication). Emails are stored for as long as necessary to handle the respective matter, but at least for the duration of statutory retention periods.

Data Processing Agreement

We have concluded a data processing agreement (DPA) with Infomaniak for the use of the above-mentioned services. This is a contract required by data protection law that ensures Infomaniak processes the personal data of our website visitors and customers only in accordance with our instructions and in compliance with the GDPR.

10. WrkLst Service: Optional Third-Party Integrations

Within the WrkLst service, users can optionally activate the following third-party services. These integrations are set up exclusively at the express request of the user and are only activated if the user provides the corresponding access credentials or expressly activates the integration. WrkLst has no access to the content stored by the user in these services and does not process this data.

Aftership – For shipment tracking, the Aftership service is integrated if the user enters a tracking number in a transport record. Privacy policy: https://www.aftership.com/privacy.

Google Workspace – Integration for sending and storing emails via Google Workspace email as well as for synchronizing contacts. Privacy policy: https://myaccount.google.com/intro/privacy.

Microsoft 365 – Integration for sending and storing emails via Microsoft 365 email as well as for synchronizing contacts. Privacy policy: https://privacy.microsoft.com/en-us/privacystatement.

Infomaniak kSuite – Integration for sending and storing emails via Infomaniak kSuite email directly from within WrkLst. The provider is Infomaniak Network AG, Rue Eugène Marziano 25, 1227 Les Acacias, Switzerland. Privacy policy: https://www.infomaniak.com/en/legal/privacy-policy.

IMAP/SMTP Email Integration – Integration of an external email account via IMAP/SMTP for sending and storing emails directly from within WrkLst. The access credentials are stored encrypted. The data protection terms of the respective email provider apply.

QuickBooks Online (Intuit Inc., USA) – Reconciliation of sales and invoice data as well as customer data. Privacy policy: https://www.intuit.com/privacy/statement/.

Lexware Office (Haufe-Lexware GmbH & Co. KG, Germany) – Reconciliation of sales and invoice data as well as customer data. Privacy policy: https://www.lexware.de/datenschutz/.

Mailchimp (Rocket Science Group LLC, USA) – Synchronization of contacts for email marketing. Note: The use of Mailchimp for the website newsletter is described separately in Section 6. Privacy policy: https://mailchimp.com/legal/privacy/.

MailerLite (UAB MailerLite, Lithuania) – Synchronization of contacts for email marketing. Privacy policy: https://www.mailerlite.com/legal/privacy-policy.

WrkLst WordPress Plugin – Integration for synchronizing data from WrkLst (e.g. works, artists, exhibitions) to a WordPress website of the user’s choice. The data protection terms of the respective WordPress hosting provider apply. Privacy policy of WordPress.org: https://wordpress.org/about/privacy/.

11. Self-Hosted Services

The following services are operated by WL Artworld Solutions GmbH on its own servers at Hetzner in Germany. The content processed via these services is not passed on to third parties for their own purposes. For backup purposes, this data – like our other systems – is stored in encrypted form (see Section 14).

Cal.com

We operate a self-hosted instance of Cal.com for scheduling appointments with prospects and customers. Cal.com is open-source scheduling software. When you book an appointment via Cal.com, the data you enter (e.g. name, email address, desired appointment) is stored exclusively on our servers and processed for appointment coordination.

Processing is based on Art. 6(1)(b) GDPR (implementation of pre-contractual measures) as well as Art. 6(1)(f) GDPR (legitimate interest in efficient appointment coordination). The data is deleted as soon as the purpose of the processing no longer applies and no statutory retention periods conflict with this.

Chatwoot

We operate a self-hosted instance of Chatwoot as a customer support and communication platform. Chatwoot is open-source software for customer communication. When you contact us via the support chat, the messages exchanged as well as the contact details you provide (e.g. name, email address) are stored exclusively on our servers and processed to handle your inquiry.

Processing is based on Art. 6(1)(b) GDPR (contract performance or pre-contractual measures) as well as Art. 6(1)(f) GDPR (legitimate interest in efficient customer support). The data is deleted as soon as the purpose of the processing no longer applies and no statutory retention periods conflict with this.

12. Data Processing on Behalf of Customers within the WrkLst Service

Insofar as WrkLst processes personal data on behalf of customers within the use of the WrkLst service, WrkLst acts as a processor pursuant to Art. 28 GDPR. Customers can conclude a data processing agreement (DPA) with WrkLst upon request. The DPA is available upon request at info@wrklst.art.

13. Authentication for WrkLst Customers

User authentication is carried out via email and a password of sufficient complexity. The user is responsible for securing their login data. The user’s password is not stored in plain text at WrkLst, but in the form of a so-called salted hash (https://en.wikipedia.org/wiki/Salt_(cryptography)).

14. General Business Data Processing: Data Backup and Accounting

Beyond the website- and service-related processing, we use the service providers listed below for the general business operations of WL Artworld Solutions GmbH. These are not necessarily used in the context of the website or the WrkLst service. If you contact us in a business capacity as a customer, supplier, business partner, or other contact and provide us with personal data in doing so, this data may be stored, backed up, or processed within the following services.

Data Backup (Backups)

Our computer systems and the data processed on them are regularly backed up in encrypted form. For this purpose, we use Infomaniak Swiss Backup. The provider is Infomaniak Network AG, Switzerland (see Section 9; Infomaniak also provides us with object storage). Switzerland has an adequacy decision from the European Commission; a data transfer to Switzerland is therefore permissible under data protection law without separate guarantees. The legal basis is Art. 6(1)(f) GDPR (legitimate interest in resilience and data security) as well as, insofar as records subject to retention obligations are backed up, Art. 6(1)(c) GDPR. We have concluded a data processing agreement (DPA) with the provider.

Accounting and Invoicing

For our accounting and the creation of invoices, we use accounting software from Haufe Service Center GmbH, Munzinger Straße 9, 79111 Freiburg (Haufe Group / Lexware); in this respect, a data processing agreement (DPA) is in place. Privacy policy: https://www.lexware.de/datenschutz/. In addition, our ongoing financial and payroll accounting as well as the preparation of annual financial statements and tax advice are carried out by LADM Liesegang Aymans Decker Mittelstaedt & Partner mbB (auditors, tax advisors, lawyers), Arnoldstr. 9, 47906 Kempen. In the course of these activities, the necessary data, including customer, contract, and invoice data, is processed. Insofar as LADM carries out the ongoing payroll and financial accounting on our instructions, this is done on the basis of a data processing agreement; insofar as LADM acts in an advisory tax capacity (in particular the preparation of annual financial statements and tax advice), LADM acts as a separate controller and is subject to professional confidentiality obligations. The legal basis is Art. 6(1)(c) GDPR (compliance with obligations under tax and commercial law) as well as Art. 6(1)(b) and (f) GDPR. No data transfer to third countries takes place in this regard.